Shipping Policy
Last Updated: October 6, 2023 (10/06/2023)
Thank you for shopping at AquaSoul Home & Gift Shop. This Shipping Policy outlines our procedures and guidelines for the shipping and delivery of your orders.
**Shipping Methods:**
We offer the following shipping methods for orders within the United States:
- Standard Shipping: Estimated delivery within 3-70 business days.
- Expedited Shipping: Estimated delivery within 2-30 business days.
Please note that delivery times are estimates and may vary based on factors beyond our control, such as weather conditions and carrier delays.
**Shipping Rates:**
Shipping rates are calculated based on the weight, dimensions, destination, and selected shipping method of your order. You can view the shipping costs during the checkout process before finalizing your purchase.
**Order Processing:**
1. Orders are typically processed and shipped within 1-3 business days after payment is confirmed.
2. You will receive a confirmation email with tracking information once your order has been shipped.
**Order Tracking:**
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.
**Shipping Address:**
Please ensure that your shipping address is accurate and complete to avoid delivery issues. We are not responsible for orders shipped to incorrect addresses provided by the customer.
**International Shipping:**
At this time, we only offer shipping within and to the United States. We do not offer international shipping.
**Shipping Delays:**
While we strive to meet estimated delivery times, please understand that shipping delays may occasionally occur due to unforeseen circumstances. We are not responsible for any delays caused by the shipping carrier.
**Lost or Damaged Items:**
In the event that your order is lost or damaged during transit, please contact our customer service at aquasoulhomegiftshop@gmail.com. We will work with you to resolve the issue and arrange for a replacement or refund as appropriate.
**Contact Us:**
If you have any questions or concerns about our Shipping Policy, please contact us at aquasoulhomegiftshop@gmail.com.