Help Center
You asked, we answered
Have a question? Want to learn more about our store and policies? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, please contact us.
What types of products do you offer?
We offer a wide range of home decor and gift items, including stylish furnishings, wall art, decorative accessories, and unique gifts for various occasions.
What payment methods do you accept?
We offer a variety of convenient and secure payment options to make your shopping experience easy. You can pay for your orders using major credit and debit cards, including Visa, MasterCard, and American Express via Wix Payments. We also accept PayPal for a seamless checkout process. If you need other payment options (such as Varo or Venmo) please contact us for our pay code information (or click the highlighted links. We will both earn intro rewards from Varo. To send payments to AquaSoul, please follow the directions in the app that you choose). Rest assured, your payment information is handled securely and confidentially. If you have any questions about payment methods or encounter any issues during checkout, please don't hesitate to reach out to us from our contact page (highlighted above). Your satisfaction is our priority.
Do you sell gift cards?
Yes, we offer gift cards from $25 to $250 USD. You can use these for personal purchases at checkout or gift them to others so that they may enjoy shopping our selections as well.
Do you offer personalized or customized items?
Yes, we offer a selection of personalized and customized products that can add a special touch to your home or make for a thoughtful gift. Check our customization options for more details.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to monitor the delivery status on our website or the carrier's tracking platform. Check out our Shipping Policy for more details.
What's your return and refund policy?
We have a hassle-free return and refund policy. If you're not satisfied with your purchase, please review our Return and Refund Policy for detailed instructions on returning items and processing refunds. Review our Return and Refund policy for more information.
Do you offer international shipping?
Currently, we offer shipping within and to the United States only. We're focused on providing the best service within our country, but we're always exploring options to expand in the future. Review our Terms and Conditions for more information.